FAQ's
1. Home Charger Installation
What factors determine the cost of a new EV charger for home in Dubai?
The cost to install an EV charger for home in Dubai usually ranges between AED 2,000 and AED 3,500. It depends on factors such as charger type and quality, cable length, electrical panel capacity, and the distance from your main power supply.
What is the process for installing an EV charger for home use?
The home EV charger installation process includes: 1️. Site assessment and load testing, 2. Choosing the right charger, 3️ Electrical setup and mounting. Regeny handles the entire process end-to-end for residential clients across Dubai and UAE.
How long does it take to install a home EV charger?
Generally a standard home EV charger installation takes 3–4 hours, depending on site readiness and electrical complexity.
2. Fleet & Commercial Charging
Do you offer rapid charging solutions for limousine and taxi fleets?
Yes. Regeny installs high-capacity DC fast chargers ideal for limousine and taxi fleets that require fast turnaround times. These chargers can deliver up to 150kW, improving operational efficiency.
Can I monitor multiple EV chargers from one platform?
Absolutely. Our fleet management platform allows businesses to view charging status, energy consumption, and cost reports for all stations in real time. This supports both commercial and municipal EV fleets in the UAE.
Are your EV chargers suitable for commercial properties?
Yes. Our commercial EV charging systems are scalable and compatible with retail, logistics, and corporate parking facilities across Dubai and Abu Dhabi.
Can I manage a single wallet balance for all my fleets and drivers.
Yes. Regeny provides centralized fleet charging management software, which helps the admin manage a central account for their wallet and keep track of usage for all drivers.
3. Charging Network & Mobile App
What can I do with the Regeny EV charger application?
The Regeny EV charging app lets you locate nearby stations, view real-time charger availability, start or stop sessions, and make secure payments. It’s compatible with both iOS and Android devices.
How do I find an EV charger near me in Dubai or UAE?
Open the Regeny mobile app, you will see the nearest charger or can access the list for all EV chargers near you in Dubai, Abu Dhabi, and other Emirates with live availability updates.
Does the app support multiple payment options?
The app supports card, wallet, and RFID payments, making public EV charging across UAE simple and seamless.
4. Hotel & Resort Charging
What are the benefits of installing EV chargers for hotels in Dubai?
Installing EV chargers for hotels helps attract eco-conscious and premium guests, increase stay duration, and enhance your property’s sustainability profile. It’s also a key differentiator for hospitality businesses in Dubai and the UAE.
Do you provide turnkey EV charging solutions for resorts and hospitality groups?
Yes. Regeny designs, installs, and manages end-to-end EV charging solutions for hotels and resorts, including billing integration and guest access management.
Are hotel EV chargers compatible with all vehicle types?
Our EV chargers are universal and support all CCS-2, GB/T connectors, making them suitable for all major electric vehicle brands in the UAE.
5. Community EV Charging
How do community EV chargers benefit residential properties?
Community EV chargers increase property value, attract tenants, and support sustainable living. In Dubai and the UAE, many developers integrate them into new apartment and villa communities to meet growing EV demand.
Can multiple residents share a community EV charger?
Yes. Infact, for most residents getting NOCs from their community is always a challenge. Shared Charging stations reduces installation challenges for personal users.
Do you provide EV charging for apartment buildings in Dubai?
Absolutely. Regeny installs shared and private EV charging solutions for residential complexes and gated communities, including load management and billing systems.
6. Products (EV Fast Chargers)
What are the advantages of using your EV fast charger models?
Regeny EV fast chargers deliver speeds from 60 kW up to 360kW, reducing charging time to under from 30 to 15 minutes for most vehicles. They’re built for reliability, smart load balancing, and OCPP compatibility.
Are Regeny fast chargers suitable for public and commercial use?
Yes. Our DC fast chargers are ideal for public stations, malls, offices, and fleet hubs across Dubai and the UAE.
How much warranty does the Regeny Chargers comes with
Generally, Regeny chargers come with 1 to 2 years of warranty depending upon the type and make of the product. Always confirm with the sales team while selecting the right charger.
7. DEWA CPO Approval
Is Regeny a DEWA-approved CPO (Charge Point Operator)?
Yes. Regeny is a fully DEWA-approved CPO in Dubai, authorized to operate and manage public charging networks in compliance with UAE electrical safety standards.
Why is DEWA approval important for EV charger installations?
DEWA approval ensures that your EV charging system meets Dubai’s technical and safety regulations, protecting users and the grid.
How can I verify a DEWA-approved EV charger installer?
You contact Regeny for DEWA Approvals. Our team will guide you from first step till the licence is issued.
8. Malls & Retail Charging
Why should a mall or retail outlet install EV chargers?
EV chargers in malls attract longer customer visits, increase spending time, and enhance the property’s modern, eco-friendly image.
Can EV chargers be integrated with mall parking systems?
Yes. With the right Internet availability at site Regeny’s EV chargers can be configured.
Will I need DEWA license for Commercial Charger?
Yes, it is mandatory to get DEWA approved license to operate a charger at commercial location.
About
Regeny is a specialized EV charging solutions provider with the complete range of AC & DC fast chargers connected with a smart Charge point management platform & a Mobile App.
Our vision is to build a community of EV users and stakeholders on one platform making the shift to sustainable electric mobility as seamless as possible
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info@regeny.ae
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