Top Questions Clients Ask About DEWA CPO Approval — Answered by Regeny
As DEWA’s CPO approval becomes a mandatory step for all public EV charging operations in Dubai, property owners and operators are navigating a new set of requirements. At Regeny, we’ve assisted numerous clients through the process and found that many of them ask the same essential questions.
In this blog, we answer the top questions clients ask us about the DEWA CPO Approval — so you’re better prepared to get started with confidence.
1. What is DEWA CPO Approval, and why is it required?
DEWA CPO (Charge Point Operator) licensing is a mandatory requirement that any property must obtain for their EV chargers if they plan to operate charging stations for public or shared use. This includes commercial buildings, offices, hotels, resorts, educational institutions and other publicly accessible spaces.
The approval ensures that the EV charging operations comply with DEWA’s safety, technical, and tariff standards, and that only licensed CPOs manage the service.
2. I already have an EV charger installed. Do I still need DEWA CPO Approval?
Yes — even if your hardware is in place and connected, you cannot operate or offer public or shared charging services without first securing DEWA CPO Approval. This applies to both new and existing installations intended for public or semi-public use.
3. What documents or information do I need to apply?
You’ll need:
– Technical specifications of the chargers
– Electrical load details
– Site layout plans
– Ownership or tenancy documents
– Details of the DEWA-authorised CPO
Regeny handles all of this on your behalf — ensuring every document is accurate and submitted as per DEWA’s standards.
4. How long does the approval process take?
Timelines can vary based on the readiness of your documents and site. Typically, with everything in place, it takes 1–2 weeks for DEWA to process and issue the approval.
Working with Regeny often speeds up the process, as we ensure compliance from day one and handle direct coordination with DEWA.
5. What happens if I operate without CPO Approval?
Operating an EV charging station without DEWA CPO Approval is a regulatory violation and can result in service disruption, fines, or disconnection. It may also impact your property’s compliance or insurance coverage.
6. What role does Regeny play in the approval process?
Regeny is an official DEWA-authorised CPO. We support you through every stage:
– Application preparation and documentation
– Hardware and site compliance checks
– End-to-end coordination with DEWA
– Post-approval monitoring and operations
In the past month alone, we’ve helped over a dozen clients secure their DEWA CPO Approval — many of whom were navigating the process for the first time.
7. What types of properties need this approval?
Any location offering EV charging access to the public (or semi-public for residents, staff, students) requires approval. This includes:
– Commercial buildings
– Office & residential buildings
– Hotels and resorts
– Restaurants and cafes
– Retail malls and parking lots
If you’re unsure whether your facility qualifies, we’ll help you assess your setup and advise accordingly.
Conclusion: Have More Questions? Regeny is Here to Help.
The DEWA CPO Approval process may seem complex at first — but with the right guidance, it can be smooth and stress-free. Regeny has the experience, authorisation, and infrastructure to make the entire process easy for you.
Contact us today and let our team take care of your DEWA CPO Approval from start to finish.